About Veterinary Group of Chesterfield

Veterinary Group of Chesterfield in Chesterfield, MO is a full service companion animal hospital. It is our commitment to provide quality veterinary care throughout the life of your pet. Our services and facilities are designed to assist in routine preventive care for young, healthy pets; early detection and treatment of disease as your pet ages; and complete medical and surgical care as necessary during his or her lifetime.

We understand the special role your pet plays in your family and are dedicated to becoming your partner in your pet's health care. We treat your pet as we would our own. Our goal is to practice the highest quality medicine and surgery with compassion and an emphasis on client education. Our entire healthcare team is committed to providing personal attention to the unique concerns of each individual pet owner.

Learn more about the care services available to your beloved pet. Speak with a member of our courteous, professional staff today. We’re here to help your pet live a life of health and wellness.

About our Chesterfield Animal Hospital

Careers

Please feel free to apply for any position, even if there is not one available at this time. We keep applications on file for future job openings.

Positions for which we may have openings include:

Client Service Specialist

Job Summary:

The Client Service Specialist is an invaluable member of the hospital team who works directly with a Hospital Manager and supporting medical staff to provide exceptional customer service while maintaining a smooth and efficient flow of clients and patients through the animal hospital.

Job Responsibilities:

  • Responsible for greeting clients, determining the needs of the clients and patients, and completing the check-in and check-out process. Models a professional and courteous manner with staff and clients.
  • Follows established policy and procedures in scheduling clients for prompt treatment of ill and/or injured patients, as well as proper scheduling of patients in need of vaccinations, rechecks, surgeries, in-hospital procedures, and other services that require the doctors’ and technicians’ time.
  • Helps with client reminders for annual health assessments, parasite checks, dentistry, senior care, etc.
  • Pulls patient charts for daily scheduled appointments and collects information to make necessary updates, including the creation of new charts, when appropriate.
  • Assists technician in filling prescriptions with appropriate medication and providing routine instructions to owners on the proper administration of the medication.
  • Performs over-the-counter sales of merchandise such as food and special diets, shampoos, flea and tick control products, heartworm, etc. Demonstrates a technical knowledge of products and is capable of assisting clients with their product needs.
  • Invoices clients, collects fees, makes change, imprints credit card forms, and obtains authorization for credit charges following the credit policies of the hospital.
  • Demonstrates basic emergency procedures and can give proper information on transporting the patient to the hospital. Responsible for advising hospital staff about incoming emergencies.
  • Maintains appearance and cleanliness of the waiting room and reception area, including re-stocking of products, office supplies, client educational materials, hospital brochures, etc.
  • Prepares and sends welcome letters, new client information packets, referral and thank you letters, condolences, long wait notes, and other correspondence for the doctors and/or Hospital Manager.
  • Demonstrates a full working knowledge of AVImark procedures and functional applications.

Skills and Basic Qualifications:

  • High school diploma or GED required. Bachelor’s degree preferred.
  • Prior client service experience in related area preferred but not required
  • Proper telephone etiquette and client service excellence
  • Basic veterinary medical knowledge, including products and services
  • Excellent oral and written communication skills
  • Basic computer skills (Microsoft Office, e-mail, and AVImark experience preferred)
  • Strong organizational skills with ability to multi-task and still attend to details

Equal Employment Opportunity:

It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran.

No positions currently available.

Veterinary Technician

Job Summary:

In addition to the responsibilities outlined below, the Veterinary Technician is an invaluable member of the hospital team who works directly with the Veterinarian and supporting medical staff to ensure productive and quality veterinary care at all times.

Job Responsibilities:

  • Assists the veterinarian during examination of animals, providing restraint as needed in order to work safely and effectively. Able to perform a pre-physical including patient’s weight, temperature, reason for visit and brief history.
  • Prepares and administer medications, vaccines, serums, and treatments, as prescribed by the veterinarian.
  • Performs routine complete oral exam and cleaning on animals under the direction of the veterinarian.
  • Administers anesthesia to animals under the direction of the veterinarian and monitors animals’ responses to anesthetics so that dosages can be adjusted. Monitors patient during anesthetic procedures according to anesthetic safety guidelines.
  • Obtains radiographs of animals with knowledge of proper positioning and techniques.
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  • Cares for and monitors the condition of animals recovering from surgery.
  • Performs laboratory tests on blood, urine, and feces, such as urinalyses and blood counts, to assist in the diagnosis and treatment of animal health problems.
  • Administers emergency first aid, such as performing emergency resuscitation or other life-saving procedures.
  • Collects, prepares, and labels samples for laboratory testing, culture, or microscopic examination.
  • Cleans and sterilizes instruments, equipment, and materials. Maintains technical equipment.
  • Provides the veterinarian with the correct equipment and instruments, as needed.
  • Fills prescriptions, measuring medications and labeling containers.
  • Prepares animals for surgery, performing such tasks as shaving surgical areas and placing IV catheters.
  • Maintains clean examination rooms and treatment areas; maintains the gold cleanliness standard of the hospital throughout the facility.
  • Works collaboratively with veterinarians to ensure that all animals are being cared for properly and moving through the system efficiently. Works collaboratively with all medical staff to ensure client communication standard is upheld at all times.
  • Participates in rotating on-call schedule with veterinary technician staff including some evenings, weekends, and holidays.

Skills and Basic Qualifications:

  • Certification as a Veterinary Technician.
  • Excellent communication skills and the ability to work effectively and efficiently in a fast paced environment.
  • Ability to effectively handle and control aggressive animals.
  • Must be able to handle the physical and emotional aspect of work in a veterinary clinic environment, including the use of euthanasia.
  • Models a professional and courteous manner with staff and clients.
  • Commitment to ongoing educational development and growth.
  • Must have active listening, critical thinking, complex problem solving, time management, judgment and decision making skills.
  • Intermediate to advanced skills and knowledge concerning social media best practices and successful marketing strategies a PLUS.
  • Must be able to work independently at the direction of hospital management.

Physical Requirements:

  • Ability to lift 50 lbs
  • Ability to move about on foot for extended periods of time; ability to bend, move, and lift for sustained periods of time.
  • Valid Driver’s License

Equal Employment Opportunity:

It is the policy of the company to afford equal opportunities to all applicants and employees regardless of race, color, religion, sex, national origin, age, non-disqualifying disability or status as a disabled or Vietnam era veteran.

No positions currently available.

HIRING - Boarding/Daycare Attendant

Job Description:

A Kennel Attendant may assist the technicians, doctors, and receptionists in all duties of the hospital.

The primary purpose of the position is to provide care and the basic needs of animals that are being groomed, boarded, or are patients of the hospital. The Kennel Attendant is also responsible to keep the appearance of the hospital immaculate.

Duties will include:

  • To observe animal appearance and activity for general physical condition, obvious signs of illness, disease and discontent.
  • To thoroughly clean and disinfect the ward areas of the hospital as often as is necessary (i.e., ensure no cages or kennels are soiled and odors are not apparent).
  • To determine the type and amount of food animals receive.
  • To take charge and/or handle animals as required and to restrain hard to control animals.
  • To walk hospitalized and boarded dogs several times a day to provide exercise and time for elimination of bowels and bladder.
  • To groom and provide tender loving care to boarded and hospitalized animals.
  • To perform needed cleaning and maintenance of all equipment and tools used in job assignments.
  • Greet every client with a smile and address client and pet by name.
  • Unpacking, labeling and stocking of hospital supplies. Stocking of cleaning, office supplies, and kennel supplies.
  • Give baths (ordinary cleansing, flea, medicated) and does whatever grooming as may be necessary to the treatment and constant cleanliness of each animal.
  • Promote grooming and bathing services.
  • Make sure animals are clean and smell fresh prior to discharge.
  • Report signs of illness, disease, injury or unusual activity to technicians/veterinarians.
  • Feed each animal as prescribed by the attending D.V.M. and records appetites; keep kitchen area clean and neat.
  • Wash and dry towels and blankets.
  • Wash and sterilize water and food bowls.
  • Perform general cleaning in treatment, reception and surgery rooms.
  • Patrol hospital grounds daily, picking up any trash and stool material.

Physical Effort:

Often requires lifting and carrying materials weighing up to 40 lbs. Frequently requires handling of materials up to 20 lbs. Additionally, handle dogs weighing up to 150 lbs. Walking and/or standing for long periods. Frequently work in a bent position. May be required to use strength or agility in capturing and restraining stronger, more active animals.

Experience:

Previous experience in a veterinary hospital or related medical field preferred.

Now hiring for part-time high-school and college students. Please send resumes to receptionist@veterinarygroup.net. No phone calls please.

Please fill out our Job Application and send to:

Veterinary Group of Chesterfield
17709 Edison Avenue
Chesterfield, MO 63005

receptionist@veterinarygroup.net